A PDF version of the article can be found here.
QUESTIONING THE
STRENGTH OF PROTECTIVE CLAUSES IN WEALTH MANAGEMENT CONTRACTS
Desmond Chye*
I.
INTRODUCTION
Wealth management
contracts often contain protective clauses attempting to shield the wealth
manager from liability arising from their wrongful conduct, such as negligence
and misrepresentation. It is often claimed that these clauses continue to
present clients with ‘insuperable difficulties’ in litigating claims at common
law and otherwise. While this was true under Singapore law, it is no longer so.
Today, it is possible for clients to challenge these clauses under common law
or to outflank them by using statutory remedies. However, even though
litigating claims is no longer insuperable, it remains admittedly difficult to
do so. Ultimately, an unsophisticated retail client would stand a better chance
of successful litigation and obtain an adequate remedy than a corporate or
sophisticated one. In the final analysis, the difficulty faced by clients in
litigating their claims is inappropriate. The law is too biased towards the
wealth manager and needs reform.
II. TYPES OF PROTECTIVE CLAUSES
Protective clauses in
wealth management contracts fall broadly into two types: entire agreement
clauses (‘EAC’) and non-reliance clauses (‘NRC’). EACs restrict the parties’
contractual relationship to the confines of the written document so as to
prevent term implication and incorporation of collateral oral agreements
unfavourable to the wealth manager. It is also to prevent tortious duties from arising
as contractual disclaimers deny the requisite proximity with the client. NRCs,
on the other hand, protect the wealth manager from misrepresentation liability
by basically rewriting history using contract to say that the client did not
rely on pre-contractual representations. It is therefore necessary for the
client to invalidate these two clauses otherwise his claim for breach of duty
is doomed.
III. CHALLENGING PROTECTIVE CLAUSES AT COMMON LAW
Unfortunately for the
client, the common law would generally uphold EACs and NRCs.[1]
Starting with EACs, courts uphold them due to the parol
evidence rule.[2] This rule basically stipulates that where a
contract is recorded in a written document, no extrinsic evidence may be
adduced to vary or contradict the terms recorded. An EAC in the written
contract therefore cannot be refuted to find collateral oral terms.
The common law’s logic
is however flawed. The parol evidence rule first
requires parties to use a ‘written contract’ but not all written documents,
such as receipts, qualify.[3] Parties are also free to construct their
contract part written, part oral.[4] These factors must mean that a ‘written
contract’ arises only when the parties intended a contractual instrument to
contain their entire contract, if not then the parol
evidence rule is inapplicable.[5] An EAC should therefore be ineffective if the
parties did not actually intend the written document to comprise the entire
contract.[6] Consequently, the parol
evidence rule should only create a rebuttable presumption of fact that a
written document is the whole contract and so a client should be allowed to adduce
extrinsic evidence to prove that there were collateral oral terms.[7] This is especially desirable for EACs as these
are normally boilerplate clauses that the parties do not pay much attention to.[8]
Notwithstanding the parol evidence rule, there are also some limits on EACs to
potentially assist clients. Terms normally implied by usage or course of
dealing can be implied into the contract[9] and terms can still be added through
rectification.[10] Unfortunately, these exceptions are not
particularly useful to clients. It is not considered customary for wealth
managers to owe fiduciary or advisory duties to clients and so courts are
unwilling to imply such duties.[11]
Wealth management contracts are also normally comprehensively drafted with no
gaps left for term implication.[12]
Rectification is also difficult as the client must show that the parties made a
mistake in expressing their true agreement which infected the EAC.[13] This is
further restrictively construed to cover only situations where an errant term
is corrected and not situations where extra terms are inserted.[14] Rectification is thus only available where the
parties wrote an inaccurate clause and not where they intended to be bound by
that clause and another one.[15] Although the standard wealth management
contract expressly disclaims many duties that clients would like the wealth
manager to owe, wealth managers generally do not intend to owe any duties
whatsoever at all times and thus rectification is not possible.
Alternatively, the
client may use contra proferentum
to restrict the protective clauses’ scope[16] but this
is not possible if the wealth manager stipulated their exclusions thoroughly,
which is often so.
For NRCs, there are
two possible common law methods to enforce the clause: estoppel by representation
and contractual estoppel.[17] Although
the former is useless, the latter presents an insuperable difficulty to clients
claiming misrepresentation.
Estoppel by
representation first requires an unequivocal representation by party B that he
did not rely on any statements, which B intended party A to act on. A must then
have believed it to be true and acted in reliance of it.[18] It is
however virtually impossible for A to prove he believed B’s declaration of
non-reliance.[19] Estoppel
by representation is thus impotent in practice.
Contractual estoppel
can however effectively shield the wealth manager from misrepresentation
liability. Under English law, NRCs would be enforced simply to uphold the
parties’ agreement, notwithstanding that the client actually relied on the
misrepresentations.[20]
Singapore follows this harsh expression of documentary fundamentalism.[21]
The Singapore High Court (‘SGHC’) however recently opined that it can be
relaxed if an unsophisticated client was persuaded to sign the clause in
ignorance of its nature.[22]
Unfortunately, the Singapore Court of Appeal (‘SGCA’) declined to decide on
whether the suggestion was acceptable.[23]
However, assuming that
the SGHC’s position is adopted, since it was not overturned,[24] there still remains the potential conflict
with an earlier case[25] where contractual estoppel was applied without
qualification. It is suggested that the two cases can be distinguished based on
the client’s sophistication: the client in the earlier case[26] was found to be sophisticated while the client
in the latter case was arguably not.[27] If so,
then an unsophisticated client would now have a higher chance of invalidating
NRCs.
It is submitted that
contractual estoppel is unsound and should be abandoned completely. Firstly,
the cases[28] establishing
it were arguably decided per incuriam.
The English Court of Appeal already rejected the doctrine in an earlier case.[29] As English courts are bound by the past decisions of same-level courts, the subsequent cases
that established contractual estoppel[30] violated the doctrine of precedent and were hence wrongly decided.[31] Although Singapore
is not bound by English cases, their illegitimacy under English law should
still diminish its persuasiveness.
Secondly, contractual
estoppel is fundamentally incongruous with established estoppel principles.[32] Traditionally, “estoppels at root require
detriment”[33] because they are treated as independent
sources of rights outside of the contract and so extra-contractual factors such
as reliance and unconscionability are required to justify its invocation.[34] Contractual estoppel, however, lacks these
requirements of detriment and is moreover practically indistinguishable from
just enforcing the contract’s terms.[35]
The doctrine, being a black sheep, is thus heretical[36] and superfluous.[37]
Thirdly, just because
a clause appears in a written contract does not necessarily mean that the
parties actually agreed to it.[38] Without true agreement, it is merely a
non-promissory statement of past fact.[39] This is especially pertinent to the wealth
management context where the parties’ close relationship makes it likely that
protective clauses were not truly agreed to. Unlike the banking sector which is
becoming increasingly de-personalised and hence treated more cautiously by
clients, the wealth management sector is becoming increasingly personalised.
The close ‘familial’ relationships created with clients give rise to a
relationship of trust and confidence in the wealth manager which encourages
clients to have blind trust in the wealth manager’s intentions. Protective
clauses contradicting earlier assurances are thus likely to be treated lightly
or ignored completely.[40] While this is less relevant to institutional
clients who might have legal advisers to fall back on to caution them,[41] it would be for retail clients who do not have
such safety nets. Nevertheless, contractual estoppel should be eschewed for all
client types since its monolithic nature completely fails to consider the
nuances of the client’s especial relationship with the wealth manager.
For both EACs and
NRCs, it is claimed that contractual estoppel applies to them on the basis of
the signature rule. This rule stipulates that, aside from situations of fraud,
misrepresentation or non
est factum, a person who
signs a contractual document is bound by it, even if it was not read or
understood.[42] A client failing to understand or read the
protective clauses (not uncommon)[43] will therefore not render the clauses invalid.
The signature rule
reason is however unconvincing as it contravenes the fundamental contract
principle that there must first be an objective meeting of the minds to
incorporate a term.[44] The rule essentially allows a mere signature
to substitute for an objective mutual agreement to contract which cannot be
right doctrinally.[45] A term should only be conclusive if the
parties truly intended it so.[46]
Furthermore, the
signature rule’s locus classicus[47] is weak authority for the principle. It did
not consider whether an EAC could exclude collateral oral agreements as it was
not alleged that there were unrecorded terms, only that the document could not
exclude implied terms.[48] It was therefore not held that a signed EAC
conclusively proves the parties’ intention for it to embody the whole contract.[49] A signed document is thus no more than strong
evidence of contract conclusiveness[50] and so clients should be allowed to prove
collateral oral agreements and to challenge the validity of signed terms.
Although abandoning
contractual estoppel undermines commercial certainty and would hence affect
Singapore’s status as a leading financial hub, the price paid for good industry
practices is worthwhile. As protective clauses shield wealth managers from the
consequences of their wrongdoing, a dangerous moral hazard is created: wealth
managers would not be deterred from acting irresponsibly but their incentive to
seek as many clients as possible to earn commissions remains. While such harm
may be outweighed by the benefit of promoting economic growth through providing
contractual certainty, it is only so where the protective clauses were
genuinely agreed to. Unfortunately, protective clauses are frequently foisted
on clients through standard forms that clients have little say over. Applying
contractual estoppel would therefore licence wealth managers to act
irresponsibly in the financial market which can potentially damage the economy
significantly[51] and ultimately undermine Singapore’s position
as a leading financial hub. It is thus better to use a rebuttable presumption
that protective clauses were not truly agreed to by clients, which applies to
unsophisticated but not sophisticated clients.[52]
IV. CHALLENGING PROTECTIVE CLAUSES USING STATUTE
Notwithstanding the
client’s litigation difficulties at common law, there are still statutory
methods to obtain remedies. These statutory avenues are however all
unsatisfactory in one way or another.
A. UCTA & MA
The Unfair Contract
Terms Act 1977[53] (‘UCTA’) and Misrepresentation Act 1967[54] (‘MA’) may assist the client to invalidate
EACs and NRCs, but only in limited circumstances.
UCTA section 2(2)
prevents wealth managers from contractually excluding or restricting liability
for their negligence if it is unreasonable within the meaning in section 11.
EACs have however been treated as falling outside UCTA’s purview under English
law. This is as protective clauses have been interpreted as not exempting
liability but instead as merely defining the parties’ relationship (ie. acting as a ‘basis clause’) and so UCTA is
inapplicable.[55] Basically, the court ignores the substantive
effect of a clause exempting liability in favour of what the clause claims to
be.
MA section 3 invalidates
any term excluding or restricting liability for misrepresentation if it is
unreasonable within the meaning in UCTA section 11. Unfortunately, NRCs are
rarely treated as exemption clauses. Under English law, the key requirement for
invoking section 3 is whether the NRC sought to ‘rewrite history’ (ie. to retrospectively alter the ‘character and effect’ of
pre-NRC representations).[56]
This criterion was however butchered by subsequent cases[57] where there was an overemphasis on whether the
contract states there was no reliance, as opposed to looking at what the client
understood at the time of the misrepresentation.[58] Consequently, whether a NRC survives section 3
depends on whether contractual estoppel applies – which it would in most cases.
Singapore unfortunately followed this English law for both types of protective
clauses.[59]
English law is however
becoming more pro-client. A recent English Court of Appeal case[60] favoured a substance over form approach,
albeit in a non-financial context. The court held that if the party subject to
a NRC relied upon what they reasonably considered to be a representation before
the NRC was incorporated, then the NRC is an exclusion clause under MA section
3.[61] The ‘basis clause’ and contractual estoppel
arguments thus no longer apply to pre-NRC representations unless the client was
actually aware that they should not be relied upon.[62] Presumably
this approach also extends to EACs. While no Singapore case has decided on the
new English position, the SGCA’s past statements suggest future approval: they
opined that courts should focus on the substantive
effect and not form of a clause
to determine if it is an exemption clause under UCTA.[63] If so,
clients can now use the MA and UCTA to challenge protective clauses.
Ultimately the ‘basis
clause’ reasoning misconstrues the MA and UCTA’s true scope and should be
rejected. Although the statutes’ plain words confine their effect to only
‘exemption’ and ‘restriction’ of liability clauses, a purposive interpretation[64] reveals that parliament actually intended them
to apply broadly to any clause which has the effect of preventing a duty of care from arising.[65] This
means duty defining clauses would be captured as well.[66] While this would severely restrict the wealth
manager’s freedom to contractually define the scope of its obligations,[67] it is justifiable on the basis that the
statutes only bite where the duty exclusion is unreasonable.
Notwithstanding UCTA
and the MA applying to protective clauses, proving the requisite
unreasonableness under UCTA section 11 is still difficult for clients. This is
as courts generally assume that the parties desire commercial certainty and
already reflected the risk allocation in the price paid.[68] Unreasonableness has thus been confined to
exceptional situations where the clause was not clearly drafted[69] or poorly explained to the client,[70] even where the client is unsophisticated.[71]
While the assumptions
are true for sophisticated clients, especially where the client is more
knowledgeable than the wealth manager,[72] it is not for unsophisticated ones.
Unsophisticated clients often lack equal bargaining power and so struggle to
avoid such draconian clauses from being imposed on them. They also frequently
lack access to professional advice to fully understand the protective clauses’
nature. The court’s fear of unjustly allowing clients to escape a bad bargain
here is thus misplaced.
However, not all
unsophisticated clients deserve the same protection. ‘Sophistication’ is a
nebulous concept under common law which can encompass transaction familiarity,[73]
financial expertise[74] or whether the client was institutional.[75] Amongst
such clients, institutional investors[76] who lack
transaction familiarity or financial expertise should generally remain bound to
protective clauses since they have equal bargaining power and can access
professional advice.
B. FAA
The Financial Advisers
Act 2001[77] (‘FAA’)
may assist clients in obtaining remedies. Section 34(1) obliges financial
advisors[78] to disclose all material information relating
to the financial product recommended to a client. Section 35(1) prohibits the
financial adviser from making misrepresentations whether fraudulently,
recklessly or negligently. This applies broadly as all statements “in
connection with the provision of any financial advisory service” are included.
Section 36(1) requires financial advisers who make recommendations relating to
any investment product, where a client would reasonably expect to rely on the
adviser’s recommendation, to have a reasonable basis for the recommendation.
This arguably includes considering the client’s suitability for the product per
MAS Notice FAA-N16 and Financial Advisers Regulations[79] Reg 18B.[80] As the FAA now allows one to obtain statutory
damages from a financial adviser’s breach of the aforementioned sections,
clients can obtain remedies in those situations (if there was reasonable
reliance).[81]
However, the FAA may
be practically ineffectual. Firstly, unlike UCTA or the MA, the FAA neither
expressly provides that terms inconsistent with it are void nor gives any
guidance for such situations.[82] It is thus possible that protective clauses
would exclude the operation of the FAA.[83] Secondly, the FAA does not cover all client
types. It only covers individuals and not corporate clients. Thirdly, not all
individuals enjoy similar protection. ‘Accredited investors’ and ‘High Net
Worth Individuals’ (essentially, individuals with high net worth or income) are
excluded from sections 34, 36 and Reg 18B’s protections. This is problematic
because wealth is not a reliable proxy for financial expertise. Although an
opt-in regime was instituted in 2019 to allow such investors to choose their
preferred classification,[84] protection might still be lacking in practice.
This is as wealth managers often restrict the sale of lucrative financial
products to only investors of a certain classification and so investors are strongly
incentivised to choose a higher classification despite the risks involved.[85]
C. CPFTA
Since 2009, financial
services fall under the Consumer Protection (Fair Trading) Act 2003[86] (‘CPFTA’) and so clients can now use it to
challenge protective terms. As the CPFTA invalidates any term inconsistent with
it,[87] terms inserted through sharp practice[88] (such as by pressure selling or
misrepresentation) and terms unconscionably restricting the wealth manager’s
liability can be invalidated.[89]
However, the CPFTA is
not particularly useful to clients in reality. Firstly, only consumers are
protected.[90] Secondly,
it only applies to individuals and not corporate consumers. Thirdly, CPFTA
claims are limited to only SGD 30,000 which is far too low for virtually all
wealth management contracts. Thus, while getting a claim under CPFTA may be
better than nothing, it is a hollow victory for the client.
The CPFTA should
therefore have its claim limits increased for financial services. This is
especially necessary amidst the increase in consumer investment participation.
Recently, online investment services have become ubiquitous amongst everyday
Singaporeans, enabled by the aggressive marketing of ‘one-stop’ investment
smartphone applications.[91] The market is however crowded and rival
applications intensely compete against each other.[92] This cutthroat business environment, combined
with the business model of such tech products typically requiring a sufficiently
large number of trades by users to be profitable,[93] creates a real temptation for sharp practice
(such as deceptive marketing).[94] The CPFTA, being specialised in tackling sharp
practice, and is more protective of consumers than the other statutes,[95] is thus needed to handle this emerging
situation. Unfortunately, its low claim cap renders it impotent. Although these
investment applications are ostensibly only for small trades, it is easy to see
how repeated usage can spiral into larger trades as the applications are
structured like games to promote increasing, and intense user participation. A
larger cap is therefore necessary to protect consumers adequately.
V. OTHER REMEDIES
Despite the protective
clauses, the client may still get relief at the damages stage by pleading
contributory negligence. Essentially, the client pleads contributory negligence
on the part of the wealth manager to reduce the damages claimed against him. This
method prima facie appears useful
because wealth management litigation often arises from the bank suing the
client to obtain compensation for losses incurred during trading.[96] It is however of limited effectiveness in
reality. First, the wealth manager must have been negligent but this is
difficult to make out in light of the court’s general reluctance to find duties
of care (both in tort and contract) owed by the wealth manager.[97] Second, the client must not have broken the
chain of causation and so the client must not have continued to trade anyway or
acted unreasonably post-breach.[98]
More problematically, contributory negligence only operates as a shield and not
a sword and so the client cannot make a claim independently of the lawsuit
against him or to obtain damages from the wealth manager.
Alternatively, the
client may use extra-judicial remedies. The Financial Industry Disputes
Resolution Centre Limited (‘FIDReC’) was set up in
Singapore to provide a low-cost consumer-friendly dispute settlement mechanism.
FIDReC offers to mediate and then adjudicate
disputes. The process is simple, fast and cheap. No external lawyers are
allowed at hearings. FIDReC is very helpful in
situations where the client faces practical difficulties in litigating his
claims. This is likely where a low net worth, unsophisticated retail client
challenges a big institutional wealth manager as the resource and legal talent
imbalance between the two might make it practically insuperable for the client
to litigate. The pro-consumer features of FIDReC thus
helpfully level the playing field between a financially and legally challenged
client and their wealth manager.
VI. DO WEALTH MANAGERS NEED STRONG PROTECTION?
It is feared that
without strong protective clauses, wealth managers might be unjustly liable for
extreme losses arising from an intervening unforeseen event, such as a
financial crisis, that was not particularly related to their wrongdoing.[99]
This fear is however misplaced as there are already adequate safeguards present
to protect wealth managers from unfair liability.
Without NRCs and EACs,
a contractual duty of care may be implied into the contract or it may be
possible to find sufficient proximity to establish a tortious duty of care in
executing the wealth account or advising the client.[100] A contractual duty to act as a fiduciary might
also be implied. Although breaching these duties can potentially impose
substantial liability on the wealth manager, it would not be to an unjust
extent.
In tortious and
contractual negligence cases, a client can potentially claim the entire loss
but it is subject to the client proving causation and remoteness. Although
causation uses the ‘but for’ test which has a low threshold, it can still
provide fair and effective protection. There is no causation where the client
would have still made the loss-making trades anyway,[101] would have used their independent judgement
instead, or acted unreasonably post-breach as those would break the chain of
causation.[102] Moreover, causation shields the wealth manager
from liability where the loss was due to poor market conditions not of their
own making (such as by selling defective products).[103]
Remoteness also provides fair protection. In contract, a loss is remote if it
does not arise ‘naturally’ from the breach in question and is not one that
could have been reasonably contemplated by the parties.[104] In tort, a loss is remote if it was of a type
not reasonably foreseeable by the tortfeasor,[105] with courts being more stringent in applying
remoteness for such ‘pure economic loss’ cases.[106] Moreover, any losses claimable are limited to
only those arising from the tortfeasor’s scope of duty.[107] Although the MA might grant excessive remedies
for negligent misrepresentation by adopting the ‘fiction of fraud’ approach
(where even remote losses are claimable) this is only applicable to English and
not Singapore law.[108] The wealth manager’s liability, when imposed,
is therefore proportionate.
Breaches of fiduciary
duties do not impose unfair liabilities on wealth managers. This is as the
breach must have caused the losses claimed (a safeguard present in Singapore,[109] unlike the UK).[110] Although the remoteness and mitigation rules
do not apply[111] and so the liability here may exceed that for
negligence breaches, it is justifiable on the basis of giving effect to the
strong public interest in deterring fiduciaries from acting in their own
self-interests.[112]
Even if we assume that
the liability imposed is excessive, wealth managers can still avoid them
easily. To avoid misrepresentation, wealth managers can just avoid making
representations they do not wish to be liable for. To avoid liability from
collateral terms or implied duties, the wealth manager can just avoid making
collateral oral agreements and not act in a way that attracts fiduciary or
tortious duties. These are not difficult asks. There is therefore no injustice
in making wealth managers liable for unnecessarily causing loss to clients.
VII. CONCLUSION
While it is not insuperable
for clients to litigate their claims against wealth managers when there are
protective clauses, it is still difficult to do so. Ultimately, the
enforceability of protective clauses should not be treated dogmatically such
that they are either insuperable or powerless. To strike the right balance, the
circumstances of each case, in particular client’s sophistication and the
parties’ intentions, should be used to decide whether protective clauses are
enforceable.
* LLB (Candidate), National University of Singapore, Class of 2023. All errors and views expressed in this article remain my own. An earlier version of this article was submitted for the NUS Law Module LL4191 Wealth Management Law.
[1] See e.g. Deutsche Bank AG v Chang Tse Wen
[2013] 4 SLR 886 (SGCA) [Deutsche Bank AG SGCA]; Springwell Navigation Corp v JP Morgan Chase Bank [2010] EWCA Civ
1221 [Springwell Navigation]; AXA
Sun Life Services Plc v Campbell Martin Ltd [2011] EWCA Civ 133 [AXA Sun
Life].
[2] Shogun Finance Ltd v Hudson [2004] 1 A.C. 919; Common law position
codified in Singapore in Evidence Act 1893 (2020 Rev Ed Sing), ss 93–102.
[3] D McLauchlin, “The Entire
Agreement Clause: Conclusive or a Question of Weight?” (2012) 128 Law Q. Rev
521 at 527 [McLauchlin].
[4] Ibid.
[5] Ibid.
[6] Ibid.
[7] McLauchlin, supra note
3 at 528; Edwin Peel, Treitel: The Law of Contract,
15th ed (London, UK: Sweet & Maxwell, 2020) at para 6-022.
[8] McLauchlin, supra note 3 at 523, 531.
[9] Novoship (UK) Ltd v Mikhaylyuk [2015] EWHC 992 (Comm) at para 32.
[10] JJ Huber (Investments) Ltd v Private DIY Co Ltd [1995] NPC 102 (Ch).
[11] Go Dante Yap v Bank Austria Creditanstalt AG [2011] 4 SLR 559
(SGCA); S Booysen, “Financial Advice and the Duty to Advise”, in S Booysen, ed,
Financial Advice and Investor Protection (UK: Edward Elgar, 2021) at para
4.04 [Booysen].
[12] See e.g. UBS AG v Ng Kok Qua [2010] SGDC 509, Orient Centre Investments v Société Generale
[2007] 3 SLR 566 (SGCA) [Orient Centre Investments] (for examples of no
gaps); See e.g. Go Dante Yap v Bank
Austria Creditanstalt AG [2011] 4 SLR 559 (SGCA) (for rare example of a gap
present due to shoddy contract drafting).
[13] Surgicraft Ltd v Paradigm Biodevices Inc [2010] EWHC 1291 (Ch) at para
75.
[14] Procter & Gamble Co v Svenska Cellulosa Aktiebolaget SCA [2012]
EWHC 498 (Ch).
[15] McLauchlin, supra note 3 at 528.
[16] See e.g. Jiang Ou v EFG Bank AG [2011] 4 SLR 246
(SGHC).
[17] L Mason, “Precluding
Liability for Pre-contractual Misrepresentation: the Function and Validity of
Non-reliance Clauses” (2014) J Bus L 313 at 314.
[18] E A Grimstead & Son Ltd v McGarrigan [1999] EWCA Civ 3029.
[19] Watford Electronics Ltd v Sanderson CFL Ltd [2001] EWCA Civ 317.
[20] Peekay Intermark Ltd v Australia and New Zealand Banking Group Ltd
[2006] EWCA Civ 386 [Peekay Intermark]; affirmed by Springwell Navigation, supra note 1 & AXA Sun Life, supra note 1.
[21] Orient Centre Investments,
supra note 12; Tradewaves Ltd v Standard Chartered Bank [2017] SGHC 93 [Tradewaves].
[22] Als Memasa v UBS AG [2012] SGCA 43 at para 29; Deutsche Bank AG v Chang Tse Wen [2013] 1 SLR 1310 (SGHC) [Deutsche
Bank AG SGHC].
[23] Deutsche Bank AG SGHC,
supra note 22.
[24] The SGHC
decided to eschew contractual estoppel in Deutsche
Bank SGHC, supra note 22 on the basis of the
client’s unsophistication. This decision was overturned on appeal by the SGCA
in Deutsche Bank AG SGCA, supra note 1 as they found Dr Chang to be sophisticated. The
SGHC’s approach of no contractual estoppel when the client is unsophisticated
was however not addressed by the SGCA.
[25] Orient Centre Investments, supra note 12.
[26] See Orient Centre Investments,
ibid (case involved a
corporate client).
[27] Deutsche Bank AG SGHC, supra note 22.
[28] Peekay Intermark Ltd, supra note 20; Springwell Navigation,
supra note 1.
[29] Lowe v Lombank Ltd [1960] 1 WLR 196 (CA).
[30] Peekay Intermark, supra note 20 , Springwell Navigation, supra note 1.
[31] G McMeel, “Documentary
Fundamentalism in the Senior Courts: The Myth of Contractual Estoppel” (2011)
LMCLQ 185 at 191 [McMeel].
[32] Ibid.
[33] Wilken & Ghaly, The
Law of Waiver, Variation, and Estoppel, 3rd ed (Oxford: Oxford University
Press, 2012) at para 13.22.
[34] McMeel, supra note 31 at 206.
[35] Kelry CF Loi, “Contractual
estoppel and non-reliance clauses” [2015] LMCLQ 265 at 366 [Loi].
[36] McMeel, supra note 31 at 206.
[37] Loi, supra note 35 at 357.
[38] McLauchlin, supra note 3 at 536.
[39] Loi, supra note 35 at 351-353.
[40] This
occurred in Deutsche Bank AG SGCA, supra note 1.
[41] See Springwell Navigation, supra note 1 (where even
corporate clients can occasionally be too trusting and not read the contract
carefully).
[42] L’Estrange v F Graucob Ltd [1934] 2 K.B. 394 [L’Estrange].
[43] See e.g. Deutsche Bank AG SGHC, supra
note 22.
[44] McLauchlin, supra note 3 at 532; JR Spencer, “Signature, Consent, and the Rule
in L’Estrange v Graucob” (1973) 32(1) Cambridge LJ 104 at 117.
[45] Ibid.
[46] Ibid.
[47] L’Estrange, supra note 42.
[48] McLauchlin, supra note 3 at 533.
[49] Ibid.
[50] Ibid.
[51] See e.g. European Systemic
Risk Board, “Report on misconduct risk in the banking sector” (June
2015) at 6 (redress costs for bank mis-selling amounted to EUR 100 billion
globally from 2010 to 2015).
[52] Adopting a suggestion made in
Booysen, supra note 11 at paras 4.45–4.46.
[53] Unfair Contract Terms
Act (2020 Rev Ed Sing).
[54] Misrepresentation Act
(2020 Rev Ed Sing).
[55] IFE Fund SA v Goldman Sachs International [2006] EWHC 2887 (Comm) [IFE
Fund SA]; Crestsign Ltd v National
Westminster Bank plc [2014] EWHC 3043 (Ch) [Crestsign].
[56] IFE Fund SA, supra note 55; Raiffeisen Zentral Bank v Royal Bank of Scotland plc [2010] EWHC
1392 (Comm); Springwell Navigation Corp, supra
note 1; H Beale and G Palmer,
“Non-reliance Clauses, Entire Agreement Clauses and Contractual Estoppel” in
Booysen, supra note 11 at paras 5.38–5.42 [Beale & Palmer].
[57] Crestsign, supra note 55 at para 106–108;
Thornbridge Ltd v Barclays Bank plc
[2015] EWHC 3430 (QB) at para 109; Beale & Palmer, supra note 56 at paras 5.42–5.43.
[58] Beale & Palmer, supra note 56 at paras 5.43–5.45.
[59] Orient Centre Investments,
supra note 12; Tradewaves, supra note 21..
[60] First Tower Trustees Ltd v CDS (Superstores International) Ltd [2018]
EWCA Civ 1396 [First Tower].
[61] Ibid.
[62] Beale & Palmer, supra
note 56 at para 5.48.
[63] See Deutsche Bank AG SGCA, supra note 1
at para 63 (for obiter dicta supporting Smith v Eric S Bush [1990] 1 A.C. 831 & Phillips
Products Ltd v Hyland [1987] 1 W.L.R. 659)
[64] UK, Law Commission,
Exemption Clauses Second Report (London: Her Majesty’s Stationery Office, 1975)
at paras 36, 139; First Tower, supra note 60 at para 51.
[65] L Ho & T Mathias,
“Basis Clauses and the Unfair Contract Terms Act 1977” (2014) 130 Law Q. Rev
377 at 380.
[66] Ibid.
[67] Norman Palmer & David
Yates, “The Future of the Unfair Contract Terms Act 1977” (1981) 40(1) Cambridge
LJ 108 at 127–128.
[68] National Westminster Bank Plc v Utrecht-America Finance Company
[2001] 3 All ER 733 (CA).
[69] Camerata Property Inc v Credit Suisse Securities (Europe) Ltd [2011]
2 BCLC 54 (Com Ct).
[70] Crestsign, supra note 55.
[71] Cassa di Risparmio della Repubblica di San Marino SpA v Barclays Bank
Ltd [2011] EWHC 484 (Comm); AXA Sun
Life, supra note 1.
[72] See e.g. Springwell Navigation, supra note 1.
[73] Wingecarribee Shire Council v Lehman Brothers Australia Ltd [2012]
FCA 1028 [Wingecarribee].
[74] Deutsche Bank AG SGCA, supra note 1; Springwell
Navigation, supra note 1.
[75] Australian Securities and Investments Commission v Citigroup Global
Markets Australia (No 4) [2007] FCA 963.
[76] See e.g. Wingecarrihee,
supra note 73.
[77] Financial Advisors Act
(2020 Rev Ed Sing) [FAA].
[78] Ibid, s 2(1) (“financial
adviser” means a person who carries on a business of providing any financial
advisory service, but does not include any person specified in the First
Schedule).
[79] Financial Advisors
Regulations (Cap 110, Reg 2, 2004 Rev Ed Sing)
[80] D Neo, “Singapore: Boosting
Regulation to Protect Vulnerable Investors” in Booysen, supra note 11 at para 11.10 [Neo].
[81] FAA, supra note 77,
ss 34(6), 35(3), 36(3).
[82] Neo, supra note 80 at para 11.56.
[83] Ibid.
[84] Securities and Futures
(Classes of Investors) Regulations 2018 (S 665/2018, Sing), regs 3(2)–3(3).
[85] See e.g. Deutsche Bank
AG SGCA, supra note 1.
[86] Consumer Protection (Fair Trading) Act 2003 (2020 Rev Ed Sing).
[87] Ibid, s
35.
[88] Ibid, s
4.
[89] Ibid,
Second Schedule.
[90] Ibid, s
3.
[91] Yahoo News, “Super-app,
moomoo, is the only investment platform to break through top five most
downloaded finance apps in Singapore in 2021 since its launch” (March 8, 2022) ,
online: <https://finance.yahoo.com/news/super-app-moomoo-only-investment-060000424.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAHsCPBDVzFGtIhHvpTNnDm4K3xRridHHv5Jda6JlFhvYtWQZopfo-wDweJCujr-srCIqwMBtWL-CrGeyUZ5btZ_UtKwj8wu-XaOIIGvhoQAi_VLjaYTSGgQT-ikAPaGZAF-9WQ_je1Akr4FSapghSFFauFl9k5HTb_jcRy1AIZ0C>.
[92] Ibid (for moomoo’s fight
to be the top five most downloaded finance app in Singapore in 2021).
[93] See e.g. for the United States:
Robinhood’s business model. See Investopedia, “How Does Robinhood Make Money?”
(08 October 2022), online: <https://www.investopedia.com/articles/active-trading/020515/how-robinhood-makes-money.asp>
.
[94] See e.g. for the United
States: Robinhood. See CNBC, “Robinhood to pay $70 million for outages and
misleading customers, the largest-ever FINRA penalty” (30 June 2021), online: <https://www.cnbc.com/2021/06/30/robinhood-to-pay-70-million-for-misleading-customers-and-outages-the-largest-finra-penalty-ever.html>.
[95] See the discussion on the UCTA,
MA and FAA in the earlier sections.
[96] See e.g. JP Morgan Chase Bank v Springwell Navigation
Corp [2008] EWHC 1186 (Comm) ; Deutsche
Bank AG SGCA, supra note 1.
[97] Ibid.
[98] Bank Leumi (UK) plc v Wachner [2011] EWHC 656 (Comm) [Bank Leumi].
[99] Elise Bant & Jeannie
Paterson, “Limitations on Defendant Liability for Misleading or Deceptive
Conduct Under Statute: Some Insights from Negligent Misstatement” in K Barker,
R Grantham & W Swain, eds, The Law of Misstatements: 50 Years on from
Hedley Byrne v Heller (London, UK: Hart Publishing, 2015) at 162; K
Barnett, “Causation, Remoteness and Calculation of Damages for Financial
Mis-Selling” in Booysen, supra note 11 at para 7.065 [Barnett].
[100] See comments by judges in Deutsche Bank AG SGCA, supra
note 1.
[101] Bank Leumi, supra note 98.
[102] Elders Trustee and Executor Co Ltd v EG Reeves Pty Ltd (1987) 78
ALR 193 (FCA); Barnett, supra note 99 at
para 7.084.
[103] Bank Leumi, supra note 98; Zaki v Credit Suisse (UK) Ltd [2011] 2 CLC 523 (Com Ct). Compare Wingecarribee, supra note 73; Rubenstein v HSBC Bank [2012] EWCA Civ 1184 [Rubenstein].
[104] Hadley v Baxendale (1854) 9 Ex 341; Note Transfield Shipping v Mercator Shipping Inc (The Achilleas) [2009]
1 AC 61 (HL) was rejected in Out of the
Box Pte Ltd v Wanin Industries Pte Ltd [2013] 2 SLR 363 (SGCA).
[105] Overseas Tankship (UK) Ltd v Morts Dock & Engineering Co Ltd (The
Wagon Mound (No 1)) [1961] AC 388 (PC); Overseas
Tankship (UK) Ltd v The Miller Steamship Co Pty Ltd (The Wagon Mound (No 2))
[1967] 1 AC 617 (PC).
[106] Barnett,
supra note 99 at
para 7.076.
[107] South Australia Asset Management Corporation v York Montague Ltd
[1997] AC 191; Manchester Building
Society v Grant Thornton UK LLP [2021] UKSC 20; Rubenstein, supra note 103.
[108] Royscot Trust Ltd v Rogerson [1991] 2 QB 297 (CA) was rejected in RBC Properties Pte Ltd v Defu Furniture Pte
Ltd [2015] 1 SLR 997 (SGCA).
[109] Sim Poh Ping v Winsta Holding Pte Ltd [2020] 1 SLR 1199 (SGCA) at para
238.
[110] See Brickenden v London Loan & Savings Company of Canada [1934] 3
DLR 465 (PC) (for the ‘Brickenden
rule’).
[111] Hodgkinson v Simms [1994] 3 SCR 377 (SCC).
[112] Ibid; Peter Millett,
“Equity’s Place in the Law of Commerce” (1998) 114(2) Law Q. Rev 214 at 225.